Client Success Lead

Client Success LeadHybrid (1 day per week in office) - HQ: Martinez, Argentina 1250 to 2000 USD Apply Job Description: t.ly/Yub8n About the company We are An agency that perfectly understands the digital world and fan sports consumption. We are PASSIONATE and DRIVEN, WE LOVE WHAT WE DO. Laugh is a space where we connect brands with fans. What are we doing We are establishing a dynamic HUB dedicated to delivering cutting-edge programmatic services in the US. This team will spearhead a customer support framework, catering to a diverse range of clients, from medium enterprises to top-tier customers, within an innovative programmatic platform that's revolutionizing the ecosystem. Required Experience 3 to 5 years of proven experience and capabilities in the ad tech industry.Understanding of ad tech platforms and hands on exposure with a DSP is required.Bachelor's degreeEither experience with data analysis, client engagement and management, marketing orhands-on media trading in the marketing or advertising industry - either full time or aspart of your roleKey Responsibilities The role is focused on activation, project management, building client relationships, andleading cross-functional teams across accounts.Ensure client strategy is translated correctly into designated DSP.Engage daily with clients to manage requests, and priorities and support overallcampaign management.Team management and internal communication.Ensure the team is following processes and using all available tools to operateefficiently.Proactive monitoring of performance working with Trading team members to improveperformance over time and responsible partnering with Traders on associated client-facing communication.Maintain transparent documentation on activation details and progress for internal andexternal teams.
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