Responsibilities: Manage and grow post-sale client relationships and revenue for performance advertisersBecome an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needsGrow revenue, educate and lead upsell conversations with clients post initial saleSpearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agenciesOutline and oversee all measurement strategies for clients in relation to tracking metrics and delivering resultsIdentify optimization opportunities for improving performanceDemonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issuesConsult and coach clients and agencies to achieve greater results on TikTok solutionsMinimum Qualifications: Must be willing to work in Buenos Aires, Argentina3-5+ years of (performance campaign) experience in account management / client services roles in digital marketing or ad tech – experience with auction-based ad networksFluent in Spanish & English (due to the business requirement in region)Preferred Qualifications: Experience prioritizing and managing tasks within a fast-paced environmentAbility to analyze data and identify insightsTrack record of supporting revenue goalsExperience in performance advertising and managing significant, complex and scaling challengesExperience diagnosing and solving technical problems with product and engineering teamsTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at this link.
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