At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Purpose and objectives: The Cash Collections team is part of the Global Finance Success and Global Finance Infrastructure, responsible for collecting all accounts receivables. The focus is to reduce the collections cycle (DSO - Days Sales Outstanding) and improve the free cash flow of SAP. The Cash Collections Team has several tools and standardized processes to achieve these goals.
Collections has close contact with customers (internal & external): END-Customers & Partners Ecosystem, Sales, Office of CFO, Billing, Accounts Payable, Record2Report, Accounting, Controlling, and other key stakeholders within the organization.
The Cash Collections Operations Specialist executes operational tasks to support operations beyond its own area of responsibility, including more specialized activities performed to meet accounting and financial reporting requirements resulting from legal obligations or SAP internal global policies. The Cash Collections Operations Specialist has additional responsibilities and broad knowledge of standard processes and related transactions.
Expectations and tasks: Follow-up and collections management of all accounts receivables (AR) of open invoices not due and overdue. Proactive inbound and outbound calls to END-Customers & Partners Ecosystem to guarantee timely collections of AR. Investigation, analysis, and problem solving of open invoices discrepancies. Sending account statements to END-Customers & Partners Ecosystem and responding to inquiries regarding open invoices. Adhere to standard processes and cash collections tools. Preparation, execution, and monitoring of period close activities. Ensure accuracy in financial records through proper execution of operational tasks. Monitoring and reporting relevant to end-to-end Finance processes. Identify areas for improvement in processes. Preparation of period closing (month and quarterly end) duties. Advanced Monitoring and Reporting. Other relevant activities. Skills: Problem solving. Finance & Administration + Accounting knowledge. Customer centricity. Great interpersonal communication skills (verbal and written). Ability to work under pressure and goal-oriented. IT Principles & data Security. Engagement and teamwork. Analytical skills. Organized and positive attitude. Experience in a finance-related field (min. 2-3 years). Working experience within a Shared Service Centre (min. 1-2 years). Education and qualification: Bachelor's or master's degree in administration, Accounting, Economics, or related fields. Fluent written and spoken English skills. Fluent written and spoken Portuguese skills or any other languages are a plus. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP believes we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 405987 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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