We are offering an exciting and unique opportunity to join our team of Case Coordinators, as we are looking to add a new English/French, English/Italian or English/German speaking member to our BCT family.
We are looking for an energetic, multilingual and organized person with strong communication skills who likes talking to people. You will be fostering positive relationships with IPs using ongoing communication and assuring they have all the accurate information and support they need.
What makes us awesome:
Amazing family work cultureFlexible hoursWork from homeFreedom to express your creative ideasAbility to work with every team across our companySatisfaction of helping others fulfill their dreamsAn opportunity to participate in events/conferences around the worldQualifications:College level educationPreferred experience/background in customer serviceGreat organizational skills – Ability to perform in a fast-paced, dynamic work environment while maintaining a positive teamwork attitude. Must have the ability to multitask, respond quickly and efficiently, and keep situations under control.Ability to work independently as well as part of a team (commitment to follow through and to work independently on a caseload but excel in a group setting along with team members when needed)Proficiency in computers – CRM and Database experience is essential to the role. Must be well versed in Outlook and Microsoft Word.Adaptability/Flexibility in work hoursExcellent written and verbal communication skills (English and another language French/Italian or German) – Must have the ability to solve problems, offer solutions, think logically and provide support.Time management and punctualityTakes on additional responsibility when both big and small tasks need to be done.BCT recognizes the value of a diverse team. We believe that different perspectives, backgrounds and experiences make us stronger as an organization. Applicants representing the full diversity of communities in the world are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.PLEASE NOTE: We are not offering relocation packages for this position.
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