Job description Exciting Opportunity with BYD at Mercedes-Benz of Taunton! We are thrilled to welcome BYD to the City West Country portfolio of brands. BYD will be based at Mercedes-Benz of Taunton, and we are seeking a passionate and motivated Transaction Manager to join this new and dynamic team.
A little about BYD... BYD (Build Your Dreams) is a global leader in the automotive industry, having produced more vehicles than any other manufacturer in 2022. They are currently ranked No. 1 in the world for new energy vehicle sales. BYD's groundbreaking "blade battery" technology offers improved range over traditional lithium batteries, placing them at the forefront of innovation in the electric vehicle sector.
This is an exciting opportunity to be a part of BYD's growth in the UK. The successful candidate will play a key role in driving sales and delivering outstanding customer service.
Within this role, the successful candidate will be responsible for their own small team within the sales department. They will be assisting with the monitoring, training and development of Sales Consultant and the transaction of new business whilst maximising profit through key KPI's.
What can we offer you? 25 Days holiday (plus bank holidays) Commission Scheme Company Car equivalent/Car Benefit Scheme Scottish Widows Pension Scheme Employee Assistance Programme Life Assurance Excellent training and support Career progression Cycle to work scheme Eye care vouchers Long Service awards Employee of the month awards Salary: £26,219.51 per annum (OTE £56,219.51)
Transaction Manager Responsibilities: Administers all finance and insurance products in line with the company Provides support to the sales department by maximising the sale of customer finance, insurance, MBI and related products Works with the sales team to develop incentives and development programmes to promote financial products and services Communicates and develops strong personal relationships with customers to deliver a high level of service Reviews customer satisfaction and implements improvements. Ensures that customer complaints are dealt with speedily and effectively Ensure that the sales team are fully aware of all F&I and related products, including any special incentives on offer Ensures that all financial processes linked to vehicle sale are operated in line with the business and BYD guidelines Ensures all regulated activities are carried out in line with those procedures laid down by the FCA Ensures the timely return of all information required to comply with those requirements laid down by the FCA, either directly to this governing body or to an appointed representative What's required from you? Previous sales experience within the Motor industry is essential Experience of a customer focused environment Specialist knowledge of F&I and MBI and vehicle valuation Administration & IT skills City West Country Core Behaviours: Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Sets clear goals and targets for the team
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Ensures team work together to deliver results
Motivation – Initiates actions with a 'can do', 'will do' approach for self and others
Leadership – Communicates and engages with others effectively to deliver results
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