Business Operations

Hi, we're The Browser Company and we're building a better way to use the internet.
Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don't actually do a whole lot, they're kind of just there. They don't help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That's why we're building one: a browser that can help us grow, create, and stay curious.
To accomplish this lofty task, we're building a diverse team of people from different backgrounds and experiences. This isn't optional, it's crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens. With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.
About The Role The Browser Company is hiring for Business Operations to scale and optimize our operations as we head into this next phase of growth. This role is perfect for a strategic generalist who thrives in ambiguity and enjoys building new functions from the ground up. You'll combine strategic thinking with executional rigor to oversee core processes, evolve our CompanyOS, and launch new systems, tools, or workflows to address emerging business needs. Your work will ladder up to our strategic objectives by fostering a more aligned, efficient, and insight-driven organization capable of scaling effectively.
Overall you will...
Work cross-functionally across teams and surfaces to 'run' the day-to-day operations of the business
Design and launch new operational functions from the ground up, from initial pilots to metrics-driven systems that advance our strategic goals
Partner with our leadership team to evolve our CompanyOS - improving how we plan, align, collaborate, and execute as a company
Build frameworks and systems to drive better decision-making, resource allocation, and strategic planning
Transform operational bottlenecks into scalable processes that enable rapid growth
Create metrics and reporting systems that surface the insights our teams need most
Drive cross-functional initiatives that improve how we collaborate and execute
After 1 month you will...
Get onboarded onto the team with an onboarding buddy
Attend onboarding presentations on how we give each other feedback, the phases a startup goes through, and our operational strategy
Begin building relationships with teams across the company
Develop a deep understanding of the company's tools, processes, and stakeholders
Map our current operational landscape to identify immediate opportunities and outline a plan to address them
Identify immediate operational priorities and deliver quick wins
Regularly share feedback about Arc in our #dogfooding channel
After 3 months you will...
Independently lead key operational projects and collaborate effectively across teams
Streamline at least one core process, making it more efficient and scalable.
Launch improvements to core processes that make them more efficient and scalable
Pilot new systems that enhance cross-functional collaboration
Build data-driven insights that inform strategic decisions
Begin evolving parts of our CompanyOS
Partner with leadership to identify and address operational gaps
After 6 months you will...
Drive cross-functional initiatives that directly support company-wide alignment and strategic goals
Build and launch at least one 0-1 function or system to address a critical business need
Establish regular reporting and metrics tracking processes that provide actionable insights to leadership
Lead improvements to our planning and execution frameworks
Be interview trained and interviewing candidates for roles at The Browser Company
Shape how we operate as we scale to support millions more users
Qualifications
5+ years of experience in business operations, strategy, or a related field (e.g., startups, consulting, corporate strategy)
Proven ability to build and implement scalable processes, tools, and workflows from the ground up
Strong problem-solving and analytical skills, with a preference for candidates experienced in designing and interpreting data-driven models using SQL
Excellent project management skills, with the ability to drive multiple initiatives simultaneously
Highly structured in your communication, you convey complex ideas clearly and concisely. You present ideas both written and visually with great attention to detail and impact
The ability to prioritize ruthlessly in order to move quickly. You identify what's most important alongside the points of diminishing returns. You identify problems and move quickly to establishing solutions
The intellectual agility to generate and shepherd novel ideas, approaches and strategies. Refer to our company values "Ask What Could Be" and "Assume You Don't Know"
We're primarily focused on hiring in North American time zones and require that folks have 4+ hours of overlap time with team members in Eastern Time Zone.
Compensation and Benefits With our flexible compensation model, employees have the ability to choose the cash-to-equity ratio that best suits their individual needs. Every offer we extend includes three options: a salary-optimized offer, an equity-optimized offer, and a balanced offer.
The annual salary range for this role is $165,000 - $190,000 USD. The actual salary range offered will vary based on experience level and interview performance.
In addition to a competitive salary and equity package, we provide every employee with the following benefits:
comprehensive benefits package with employee medical, dental, and vision - we cover 100% of premiums for employees, and up to 95% for dependents
401k plan
flexible vacation policy - on average, our team members take between 15-20 vacation days a year, plus federal holidays (holidays vary by location)
remote-friendly working environment - our core working hours are 11 AM-2 PM Eastern Time
12 weeks of paid parental leave
$1,500 USD home office stipend
Employees based in the US also receive additional services like free annual memberships to One Medical (where available), Talkspace, Teladoc, and HealthAdvocate
The Browser Company is a well-funded, ambitious startup of about 85 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work in office in New York. We strongly support diversity and encourage people from all backgrounds to apply.
To read more about what we value as a company, check out Notes on Roadtrips on our blog.

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