The Tech Business Operations Analyst supports businesses within Technology. This position requires an independent, self-motivated individual with strong collaboration skills. Key responsibilities include cross-functional collaboration, project management, reporting, pipeline management, and effective communication. This position involves visibility and interaction with senior leadership.
Primary responsibilities include: Engage in peer-to-peer interactions with key areas such as Governance, Finance, HR, Capability, and Sales & Pricing Performance to ensure seamless business operations. Drive strategy, establish process metrics, and facilitate integration with other functional teams, fostering collaboration across sales, business operations, finance, and HR on a weekly or daily basis. Assist with pipeline management. Share weekly updates with our Managing Directors and Sales teams through emails and conduct ad-hoc analyses for leadership. Develop a deep understanding of the businesses and technologies we offer to our customers. Support continuous improvement initiatives for processes, tools, and metrics by leveraging ongoing experiences, stakeholder feedback, and the evolving business context. Knowledge & Skill Requirements: The Technology Business Operations Analyst has a mix of skills: Data analysis, strong collaboration skills to achieve the strategy, and the ability to handle dynamic priorities.
Educational Qualification: Must have: Minimum Bachelor's degree At least 2+ years of relevant experience Strong communication skills Excellent oral and written communication skills in English Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions. Excellent project management, analytical, and communication skills, with the ability to build relationships with senior stakeholders. Ability to prioritize multiple demands. Strategic thinking. Good to have: Business operations management, Financial, Sales & Pipeline management PowerBI and Salesforce Skills & Work Experience: Must have: MS Excel - basic formulas, ability to work with large amounts of data. Doesn't have to be technical in MS Excel but should be comfortable with creating dashboards, using various existing in-built functionalities. Good to have: Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions. Proven team management skills, attention to detail, tenacity to drive things to completion.
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