Job Description Summary The BE&E Head is a member of the local Innovative Medicines Leadership Team (IMLT), overseeing key diverse areas of the business such as Sales Force Effectiveness, Patient Support Programs, Omnichannel Campaign Management, Data, Analytics & Insights, Performance Management, and Commercial Innovation.
The BE&E Head, who might share responsibility for the performance of certain mature brands, is a key service function within the organization.
This includes supporting the Therapeutic Areas in devising strategy and execution, enhancing Medical Excellence capabilities, and strengthening Access ability to read and shape the ecosystem.
The BE&E Head needs to display a broad array of hard and soft skills, from well-honed capabilities as a business operator to the ability to inspire through narratives and thought leadership.
This role requires maintaining excellence in execution according to plan while also influencing key stakeholders on new decisions and guiding the organization along a continuous improvement path.
Job Description Major Responsibilities Lead a team of talented individuals, empowering them to deliver outstanding results, while maintaining their ongoing commitment to grow professionallySupport the Therapeutic Areas in devising, executing and innovating on go-to-market strategiesCoordinate Sales Force Effectiveness activities, from target setting processes, to monitoring Field Execution to chairing Incentive CommitteesSustain the continuous improvement journey in Patient Support Programs, from Value Proposition design to Operations and Quality ManagementBuild up the organization's Omnichannel Campaign Management capabilities, supporting the team in becoming a key business allyEnsure synergies with key areas which generate content and position the company (e.g., Communications, Public Affairs) are always capturedCreate a Data and Analytics strategy, from monitoring Performance to tracking Operations to generating valuable business InsightsPromote a culture of innovation by introducing new tools, technologies, and practicesDevelop a local Innovation narrative, socializing internally, building associate capabilities and becoming an external advocateAccompany other functions of the organization, such as Medical and Access, in building new capabilities and delivering superior performance, including field execution metrics and customer engagement excellenceWhere applicable, drive performance, via innovative go-to-market models, for Portfolio and Alliances brands, and BD&L opportunitiesContinuously review the progress and scope of work, fine-tuning the plan for continuous impact accordinglyContinuously review processes and propose new ways of doing them better and simplerBenchmark against industry standards to adopt best practices in the domain within the role's remitCo-develop an AI strategy and co-lead the transformation roadmap for the company, from identifying key use cases to upskilling the workforceBecome a key member of the IMLT, supporting key cross-functional workstreams and inspiring prompt decision making with an enterprise mindsetBecome a key partner of the Business and the Functions also from a regional perspective, to understand priorities and strategy in field execution matters and beyondExecute all the above with the utmost adherence to Internal processes/policies and with the highest ethical standardsKey Requirements Experience Degree in Medicine (or Bio Sciences), Engineering, Business Administration or Communication Sciences15+ years of experience leading diverse multi-functional teams of various sizes5+ years of experience in Life Sciences and/or HealthcareExtensive Consulting and/or Project Management experienceEntrepreneurial experience as a founder or early employeeExperience working with/for GovernmentPrevious exposure to designing and managing Patient Support ProgramsUnderstanding of Outcome Based Agreements in Life SciencesProven record inspiring and leading changeCapabilities Digital Marketing: Content Strategy, Email Marketing, Search Engine Optimization, Paid (Online) Advertising, Omnichannel Campaign OrchestrationData & Analytics: Data Strategy, Customer Insights, Return On Investment Analysis (ROI), A/B testing, Data Science pipelinesInnovation: Scrum, Design Thinking, Business Model Canvas, Generative AI task execution and creative workflow managementOperations: Operations Management, Quality Control, Six SigmaLeadership: Change Management, Cross-Functional Collaboration, Influencing Skills, Stakeholder Engagement and ManagementOther: Agility, Adaptability, People Management, Public SpeakingLanguages Native SpanishFluent EnglishSkills Desired Brand AwarenessCross-Functional WorkCustomer EngagementCustomer Experience (CX)Customer InsightsData StrategiesDigital MarketingGo-to-Market StrategiesInfluencing SkillsInspirational LeadershipMarketing StrategiesMedia CampaignsPeople ManagementProduct MarketingProduct RoadmappingReturn on Investment (ROI)Speed and Agility TrainingStakeholder EngagementStakeholder Management
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