ONLY FOR APPLICANTS IN ARGENTINA OR URUGUAY In RyzLabs we are looking for a Bilingual Operations Associate to join one of our client's teams!
In this role, you'll work closely with homeowners, delivering exceptional service and ensuring that all aspects of their experience with us run smoothly. You'll coordinate house visits, negotiate prices, and create budgets to fit each client's needs. This role is perfect for someone who is detail-oriented, warm, and can provide a high level of client support in both English and Spanish.
Key ResponsibilitiesClient Interaction: Serve as the main point of contact for homeowners, providing friendly, reliable support and addressing any inquiries with a warm and helpful approach.Service Coordination: Organize and schedule visits to client properties, ensuring smooth logistics and clear communication with all parties involved.Negotiation & Budgeting: Negotiate pricing with vendors and create budgets that meet both client needs and project goals.Attention to Detail: Manage client records, schedules, and budgets meticulously, ensuring accuracy in every detail.Problem-Solving: Handle any issues or last-minute adjustments with a calm and proactive mindset to maintain a seamless experience for our clients.QualificationsBilingual proficiency in English and SpanishStrong communication and interpersonal skillsExperience in operations, customer service, or similar rolesExcellent organizational skills and a keen attention to detailAbility to work independently, prioritize tasks, and meet deadlinesAbility to work in Pacific Time Zone (Required) About RYZ Labs RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.
Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.
At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our values and what to expect: Customer First Mentality - every decision we make should be made through the lens of the customer.
Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
Ownership - step up if you see an opportunity to help, even if not your core responsibility.
Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect.
Frugality - being frugal and cost-conscious helps us do more with less.
Deliver Impact - get things done in the most efficient way.
Raise our Standards - always be looking to improve our processes, our team, and our expectations. Status quo is not good enough and never should be.
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