Job Description - Battery SAP Application Manager (MER0003AVL)
Battery SAP Application Manager
Group: Mercedes-Benz Group AG
Mercedes-Benz: Building Exceptional Vehicles… and Careers! The best chapters in Alabama's automotive success story are yet to come. The Mercedes-Benz automobile of the future will be different; greener, more efficient, safer, and even more fascinating.
Only one thing will never change – It will wear a star.
The vehicles we manufacture are the finished results of our skilled workforce, and we're hiring even more. We are looking for Specialists and Team Members to join us in crafting a wide variety of vehicles from the Mercedes-Maybach GLS SUV to our all-electric electric vehicle, the EQS SUV and EQE SUV. Our Tuscaloosa County site is home to the production of Mercedes' luxury SUV models, including electric vehicles. Just down the road in Bibb County, MBUSI has launched the production of high-performance lithium-ion batteries. Our two campuses are among the most advanced automotive manufacturing facilities in the world, with over 6 million square feet combined.
MBUSI offers an excellent total rewards package including competitive compensation, health and life insurance, 401(k) matching program and defined contribution retirement plan, annual bonuses, tuition assistance, and paid holidays. Further on-site MBUSI resources such as childcare, medical center and fitness center are available for all to utilize.
Our Team Members share a common goal to be the best luxury auto manufacturer in North America. MBUSI is committed to excellence and actively promotes positive team culture, teamwork, safety, quality, and continuous improvement.
Mercedes-Benz, U.S. International, Inc. takes pride in being an Equal Employment Opportunities workplace. Mercedes-Benz U.S. International, Inc. is committed to equal opportunity regardless of race, age, ethnic origin, and any other characteristics classified under applicable Local and Federal laws.
All qualified candidates are encouraged to apply for the opportunity to join us in electrifying the future!
Purpose of the Position: Under general supervision, this position is responsible for being the primary IT/SAP application contact for Battery and other business partners and to ensure that business-oriented end-to-end IT solutions are provided. They work with limited supervision to provide consulting, support the request and demand management, and steer the solution implementation for IT applications. This position may act as a coach/mentor for junior specialists, and support training of users in the systems.
Essential Functions: Local Application Management:
- Translate business processes needs into IT specifications in collaboration with Central IT DevOps teams
- Analyze the feasibility and priority of workflow changes and IT specifications with the DevOps team and Solution Architect
- Participate in testing of new software applications/features, report local defects
- Ensure adequate support from all partners and internal organization is provided
- Support incident management and root cause analysis
- Act as key support for complex problem management for application operations
- Act as the interdepartmental interface between the user and systems programming and operations
- Understand the core processes supported by local application and future needs of the Business
- Identify and analyze business needs, conduct requirements gathering, and define scope and objectives
- Make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
- Translating business requirements into application requirements
- Training the business partners in the use and interpretation of information systems reports, report capabilities, and limitations
- Support business partners in data analytics efforts- understand data sources and provide aggregated data for analysisProject Management:
- Plan, coordinate and implement specific IT Application and Technology & business projects
- Ensure performance quality and cost efficiency of own projects
- Ensure service and response targets are understood and achieved with efficient resource utilization
- Address project demands proactively
- Collaborate closely with the Solution Designer
- Delivery of IT & business projects
- Progress reports and risk analysis
- Control of project scope and budgetPerform safe work practices and participate in trainings and safety programs in a positive and proactive way by following safety rules, procedures, regulations, standards and laws. Report all unsafe acts, unsafe conditions, and injuries to supervisor or Human Resources.
Work safely 100% of the time.
Perform other duties as required.
Qualifications QUALIFICATIONS: Education, Experience and Necessary Skills all must be met in order to qualify for position. Education:
This position requires a Bachelor's degree in Information Technology, Business Administration, Supply Chain/Operations Management, Computer Engineering/Computer Science or related area or the equivalent combination of education and experience.
Experience:
Relevant professional experience in the following area(s): Business, technology or technology related fields.
Requirements for Job Levels: Entry Level: Co-op/internship and/or up to 2 years of relevant professional experience.
Experienced Level: A minimum of 3 years of relevant professional experience.
Senior Level: A minimum of 5 years of relevant professional experience.
Expert Level: A minimum of 10 years of relevant professional experience.
Necessary Skills, Certifications, etc: Experience in SAPBusiness Process consulting experienceKnowledge of IT (technologies, architectures, etc.)Knowledge in business processes & business strategyExperience in developing IT strategies as well as business plansExperience in IT Service Management and knowledge of tools (JIRA, PowerBI, etc.)Knowledge of key automation technology trends & application (RPA - robotic process automation, Data Analytics, etc.)Agile project management methods (e.g. Scrum, Kanban)Knowledge of data discovery, data preparation, and data analysis toolsKnowledge of Data life cycle from discovery, loading, cleaning, transforming, managing, analyzing, and making such data easily accessibleExperience with Business Intelligence tools like Business Objects, QlikView, MS Power BI, Tableau, etc.Ability to identify and implement alternative process management solutionsExperience in the moderation and conflict resolutionCommunicates clearly, precisely, convincingly and appropriately to the situationSovereignty in dealing with stakeholders in an intercultural project environment
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