Automotive Service Advisor - Mercedes-Benz Silver Spring Mercedes Benz of Silver Spring is looking to hire a Service Advisor/Service Writer for our busy automotive Service Departments. To keep up with our dealership's performance, we are now hiring to expand our team. MileOne cares about our employees and focuses on the balance of work life and home life. If this interests you, apply today! We would love to have a conversation with you.
Prior 5+ years of dealership Service Writer experience required. Experience Everything MileOne has to Offer: Competitive compensation with unlimited earning potential! $40,000 - $90,000 Base + Potential Commission Earnings Great opportunities for career advancement Positive, success-driven work environment Training and mentoring opportunities Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.
Summary: Our automotive Service Advisor/Service Writer greets customers and consults with them on their vehicle service needs.
Service Advisor Responsibilities: Provide customer service to include vehicle service care and manufacturer's warranty specifications Schedule and manage service appointments and service estimates Address and resolve customer complaints Service Advisor Qualifications: Prior experience in automotive service writing, luxury brand experience preferred Working knowledge of basic car functions, characteristics, and operations Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals Valid driver's license with 2 or fewer moving violations in the last 3 years Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
About Us MileOne Autogroup represents 25 automobile brands at 67 dealerships and 8 body shops within the Hall, Heritage, Herb Gordon, Mercedes-Benz of Annapolis, and MotorWorld divisions. We are the largest automotive sales and service network in the Mid-Atlantic region, with the corporate office in Towson, Maryland, and dealerships located throughout Delaware, Maryland, Pennsylvania, Virginia, and North Carolina.
We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries, and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.
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