Automotive Service Advisor - Mercedes-Benz Of Owings Mills

Automotive Service Advisor - Mercedes-Benz of Owings MillsWe are hiring a Service Advisor/ Service Writer for our busy automotive Service Department.
Experience Everything MileOne has to Offer: Competitive compensation with unlimited earning potential$40,000- $90,000 Base + Potential Commission EarningsGreat opportunities for career advancementPositive, success driven work environmentTraining and mentoring opportunitiesOur MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Service Advisor Responsibilities: Provide customer service to include vehicle service care and manufacturer's warranty specificationsSchedule and manage service appointments and service estimatesAddress and resolve customer complaintsService Advisor Qualifications: Prior experience in automotive service writing, preferredWorking knowledge of basic car functions, characteristics, and operationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge; computer software, internet proficiency, and general mathematic skillsMileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

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