Job Responsibilities: Assess and Maintain the required digital assets liquidity across the exchanges.
Working together with the external and internal business stakeholders to manage and optimize the Listing/Delisting process of Digital assets.
Improve the overall trading experience by regularly auditing exchange system performance.
Liaise with internal partners to provide customer support, partners onboarding, and other operation-related matters to serve as the lead point of contact for all key customer account management matters.
Manage the reporting and data dashboards with regularly presented analyses including dashboards and other exchange-related metrics to the management team.
Run and provide oversight of the exchange/marketplace to ensure market integrity and that the venue is operating in an orderly fashion.
Work with technology teams to implement new product features, new tech optimization, and change policies via formalizing of process flow, KPI update, and training.
Develop a trusted advisor relationship with internal teams and external partners.
Realizing and/or managing the reconciliations between the operations, customer service, and accounting departments of the company.
Candidate Requirements: Minimum of 2 years experiences in exchange operations, product operations, project management, or strategy office within the cryptocurrency, tech, or finance industry.
Proven track record of successfully managing digital assets liquidity or related products on centralized or decentralized platforms.
Demonstrated expertise in developing and operationalizing process with management frameworks for trading-related initiatives.
Outstanding project management skills, adept at coordinating multiple tasks and driving progress in a fast-paced environment.
Ability to identify key metrics of optimization to track results and define performance.
Proficient in generating and presenting analyses, dashboards, and metrics to explore the possibilities of optimization.
Excellent communication skills with the ability to liaise effectively with internal and external partners.
Bilingual proficiency in English and Mandarin, with the ability to work effectively in both languages.