Join Us from Argentina, Brazil, or El Salvador! If you are in any of the above locations, we have an exciting opportunity for you!
Imagine starting your day with a cup of coffee, ready to make a difference in the lives of patients across dental and optometry practices, while in the comfort of your own home, and earning in dollars…
As a Customer Support Specialist, you'll be the heart of our front-desk operations, ensuring every patient feels valued and heard. You will be resolving customer queries, recommending solutions, and scheduling appointments with ease and professionalism.
Requirements These are mandatory: Excellent interpersonal skills and emotional intelligence. Proficiency in written and verbal English communication. Strong problem-solving skills and adaptability. Detail-oriented with the ability to manage multiple tasks. Knowledge of appointment management and record-keeping. Nice-To-Have Skills Experience with social media platforms. Bookkeeping skills. Familiarity with CRM systems, G Suite, and Microsoft Office. Experience with incoming call platforms. Work-from-home experience. Spanish speaker. Your Day-to-Day Responsibilities: Managing Calls: Field inbound and outbound calls in a friendly and professional manner. Scheduling Appointments: Efficiently schedule patient appointments. Record Keeping: Confirm and reschedule appointments while maintaining meticulous digital records. Creating a Welcoming Experience: Provide a welcoming and comfortable experience for all patients. Communication: Engage daily with US clients to book appointments and handle inquiries. Administrative Support: Act as the virtual receptionist for doctor practices. Bookkeeping: Maintain an accurate and organized digital record and invoicing system. Ad Hoc Activities: Deal with ad-hoc activities as necessary. Benefits Work remotely: Enjoy the flexibility of working from home. Be Trained & Developed: Comprehensive training programs to develop your skills. Earn in USD: Secure a rewarding position that pays in dollars. Can you picture yourself working with us? Then click the button below.
#J-18808-Ljbffr