Advanced Application Engineer

1.
Defines and manages service Level Indicators.
2.
Prioritizes SRE backlog items with the Product Owner/Product Manager, ensuring balance between reliability and new features and ensuring any critical reliability issues/potential issues are raised immediately.
3.
Reviews SLOG and SLI trends, identifying improvement opportunities.
4.
Manages blameless software post-mortems, including a written record of the incident, its impact, and the actions taken to mitigate or resolve it.
5.
Adds recommendations from post-mortems into backlogs.
6.
As part of the cell, may fix problems escalated via events and escalations.
7.
Monitors, manages, and tunes the data architecture and data processing activities.

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