Administrative Assistants - Team Lead - EY Global Delivery ServicesAdministrative Assistant – Supervising Associate - EY Global Delivery Services
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Your key responsibilities:
First point of contact for the client and collaborating teamsWork assignment and changes of scopeBackup structure formationEscalations managementPreparing working models / reviewing SLAsRunning regular interlocks meetings with stakeholders and all collaborating teamsReporting on KPI and SLAsBeing involved in the planning process for next stages of the processRegular introduction of new tools, solutions, technologies, changes and modifications of the processStrategical and operational advisor for stakeholdersBusiness related queries - SPOC for stakeholders and GDS managementLEAD – discussing career path and growth, planning learning pathsOvertime & leaves approvalsResources management (recruitment process, extending offers, signing contracts, onboarding)Counseling, coaching, mentoringAdministrative responsibility for people employed in GDS team – invoicing, budgeting, reportingEA duties for assigned PPEDD portfolioTo qualify for the role, you must have:
7+ years of relative experience.Advanced English skills: written and oral communication.Excellent organizational skills.Customer oriented mindset.Flexibility to work in the US timezone.
Ideally, you'll also have:
Professional experience in administrative tasks.Knowledge of MS Office package (Excel, PowerPoint, and Outlook).What we offer:
Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.About EY:
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY provides all qualified applicants consideration for employment without regard to age, religion, gender, sexual orientation, nationality or disability. All qualified candidates will be considered in the process. Better Working World.
#J-18808-Ljbffr