Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who We Are Looking For: Wunderman Thompson is looking for an Account Supervisor, responsible for all the functions of a project leader, aligning business goals with communications goals. The Account Supervisor will also be directing the daily activities of the project management team and all the tasks within the scope of the client.
What You'll Do: Supervise all the projects, ensuring compliance with the deadlines, SOW, quality, and excellent client service, connecting all areas of the agency to promote teamwork. Guide the team and oversee daily activities. Be the point of contact for the client. Understand client necessities and expectations, establish timelines and priorities. Trace assigned projects and supervise SLAs. Advise on project management and propose improvements. Ensure that project goals are being accomplished. Assist the business team in improving resource allocation and deliveries. What You'll Need: Client-facing skills, soft skills, operational knowledge, organization, project ownership, analytical & strategic skills, teamwork, diplomacy, communication. Understanding of different production requirements and resources needed. Knowledge of production processes and ability to define or set new ones when needed. 4 to 6 years of experience in a similar role. Advanced English – fluent speaker. Bachelor's degree in any business-related field, communication, advertising, design, or business.
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