At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who we are looking for:Wunderman Thompson is looking for an Account Supervisor, responsible for all the functions of a project leader, aligning business goals with communications goals. The Business Manager will also direct the daily activities of the project management team and all the tasks within the scope of the client.
What you'll do:Supervise all the projects, ensuring compliance with the deadlines, SOW, quality, and excellent client service, connecting all areas of the agency to promote teamwork.Guide the team and the daily activities of it.Be the POC of the client. Understand client necessities and expectations, establish times and priorities.Trace assigned projects and supervise SLAs.Advise on project management and propose improvements.Ensure that project goals are being accomplished.Help the business team to improve resource allocation and deliveries.What you'll need:Client-facing, soft skills, operational knowledge, organized, project ownership, analytical & strategic skills, teamwork, diplomacy, communication.Understanding of different production requirements and resources needed.Understanding of the production processes and ability to define or set new ones when needed.4 to 6 years of experience in a similar role.Advanced English – fluent speaker.Bachelor's degree in any business career, communication, advertising, design, or business.At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
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