Account Manager

We are seeking a highly motivated and detail-oriented Account Manager to join our team.Key responsibilities:? Client Retention: Maintain and strengthen relationships with existing clients to ensure satisfaction and continued business.? Monitoring: Regularly monitor client accounts to ensure all services are running smoothly and any issues are promptly addressed.? Responsiveness: Be % responsive to client needs and inquiries, providing timely follow-up on all requests.? Ownership: Take full ownership of client issues, working proactively to resolve them and prevent future problems.? Annual Performance Assessments: Once a year, conduct performance assessments for clients, preparing and delivering detailed reports.
Position responsibilities: ? Client Retention and Client Satisfaction.? Preparation of proposals/quotes and acceptance of orders from clients.? Expand the managed services spend within the client base.? Works with account managers and clients directly to create quotes.? Maintain detailed documentation of all account activity in the CRM systems.Requirements:? Fluency in English: Must have near-native fluency in English, with excellent communication skills.? Client-Centric Mindset: Ability to maintain strong client relationships and a commitment to client satisfaction.? Organizational skills.? Technical Knowledge: Familiarity with technical aspects of the industry.? Previous experience as an account manager is preferred but not required.Benefits:? Career advancement opportunities.? Competitive compensation.? Health insurance.And more!