Account Manager

This company consults on marketing systems to help generate higher quality leads for a company, they then build automation within their CRM (primarily Hubspot) to nurture leads between their marketing and sales journey within a business.

They're looking for an Account Manager to create long-term, trusting relationships with their clients. Job duties include scheduling and leading client calls, delivering performance data, internal and external communication via Zoom/text/phone/email, and ownership of the client relationship. 

Responsibilities Serve as the lead point of contact for clients. 
Build and maintain strong, client relationships. 
Oversee the onboarding process including the project timeline and delivery of each step. 
Double check that client requests are done correctly.
Clearly communicate the progress of various projects to internal and external stakeholders.
Assist with challenging client requests or issue escalations as needed.
Jumping on phone calls and following up via call, SMS, and email to support client needs and efforts.
Requirements Previous work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role is a plus (2+ years)
Strong verbal and written communication skills (C1/C2 English level preferred)
BA/BS degree in Business Administration, Sales, Marketing, or relevant field.
Experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) is a plus. 
Experience delivering client-focused solutions to customer needs 
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation, and presentation abilities 
High degree of critical thinking skills that enable him/her to understand a diverse number of businesses, business owners, and their goals, and how different marketing channels and strategies can help them achieve those goals. 
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
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