Job DescriptionBe the primary point of contact and build long-term relationships with customersDevelop a trusted advisor relationship with a complete understanding of client´s needsStrategic plan to improve client resultsNegotiate contracts with client and establish the timeline of performanceCollaborate with sales team to onboard and integrate new clients and develop existing client relationship, maximizing profit by up-selling or cross-sellingManage communications between clients and internal teamsWork with the operations team (quotations managers, project managers, etc) dedicated to the same client account to ensure the highest quality delivery and that all client needs are metPlan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company trainingResolve client issues and complaintsAnalyze client data to provide customer relationship management insightsEnsure our solutions are successfully delivered on time and according to our customer needs and objectivesKeep current clients satisfied, delivering exceptional client service on a day-to-day basisQualificationsEducation: BA/BS with a specialization in/focus on Social Sciences, Marketing or Business AdministrationAt least 4 years of experience in market research industryPresentation skillsKnowledge and understanding of market trends and changing customer needs.Organizational skillsDesirable knowledge of CRM Systems.Understanding of market indicators such as demand and billing.Knowledge of English or other languages (desirable).Knowledge of customer reaching platforms such as LinkedIn or Hubspot (desirable)Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit Want to keep up with our latest updates?Follow us on: | | | Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.
We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
