Job Description - Accident & Parts Trading Business Steering, CS V-Class & Vito (BEI00000RX) Group: Mercedes-Benz Group AG
Objective of job:
Overall responsible for accident and parts trading business of the Van team.
Task description: Overall accident business management and sales target achievement (revenue, renewal rate, etc.)
• Regular sales monitoring and analysis, work closely with regions/dealer groups to find out the root cause, coordinate resources, and make improvement and action plans.
• Provide data analysis and management reports.Monitor and master industry policies and develop business focus direction
• Understand and share accident and insurance policies in time.
• Define and update business KPI and reporting structure.
• Design and launch accident business dealer commercial policies, such as PVM, big accident policy.Product management and sales steering
• Responsible for new product design, sales steering, and operation.
• Work with insurance companies and other departments to promote insurance business.Projects and Promotion management
• Design and organize dealer competence improvement programs/coaching/training such as renewal programs, dealer renewal staff training, etc.
• Design and organize dealer workshops and promotions to steer business.Parts Trading business steering
• Target setup and ensure achievement of sales targets.
• Complete data analysis and regular reports to steer sales.
• New parts trading dealer setup, dealer management, and communication.
• Commercial policy design.Ad-hoc coordination work.Qualifications: Education:
Minimum bachelor degree in Business Administration, Accounting, or Engineering with relevant majors. Automotive industry with retail or wholesale experience is preferable.
Experience:
• Around 5 years experience in an automotive business environment, Top 3 insurance company/Dealer group with auto insurance experience is preferable.
• Good strategic thinking and personnel management skills as well as good communication, presentation, computer, and customer relations skills.
Specific Knowledge:
• Automotive aftersales accident business management experience (specific knowledge of insurance experience is a plus).
• Knowledge of After-Sales parts/service business.
• Well organized and logical thinker, attention to detail, good at concept development.
• Strong analytical and logical thinking skills.
• Excellent communication skills (oral and written) in Chinese and English.
• Innovative thinking with experience in digital transformation and data-driven retail.
• Positive, proactive, self-motivated attitude coupled with good time management, pressure management, and conflict resolution skills.
Special remark for hiring:
This is a limited term position with a 2 years fixed employment contract.
Organization
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