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Human Resources professionals develop and execute HR strategies, programs and services across one or more parts of the employee lifecycle to attract, develop and retain a highly engaged and differentiated workforce that enables the execution of human capital and business strategies.Job DescriptionCareer Management professionals design and manage the career management planning process to develop individuals in their current and future roles by identifying areas that need improvement and developing a planned sequence of formal and informal experiences to assist achieving individual and organizational goals.
The AEE Career Management, Transitions and Global Employee Relations Specialist is primarily responsible for managing our customer’s relationship acting as a Single Point of Contact for Career Management and Transitions team. Should have abilities to rapidly identify customer’s needs and build strong relationships acting as a Key Point of Contact with the On Shore Team. Will also participate in the process of identification of opportunities for improvement. The Specialist will be the supervisor and career counselor of the team’s members.
Main Tasks/Responsibilities
Coordinate and follow up tasks of team members, ensuring a stable workload and achievement of synergies and consistency across all the work streams.
Coach and supervise a team with very different scope and stakeholders, assuring a good communication with the team members in order to help them achieve career goals.
Participate in the process of identifying opportunities and implementation of improvements on the team’s processes and tasks.
Main Point Of Contact for supporting most Career Transitions, People & Professional Development and Global Employee Relations processes, stakeholders and on-shore team making sure that the team tasks are effectively performed and in a timely manner.
Work along with the stakeholders to continuously propose new scope and ways of support.
Extract and analyze team metrics in order to assurance SLAs are met and build Monthly Operational Report for their supervisor.
Actively participate in several team calls.
Identify action plans for projectsA professional at this position level within Accenture has the following responsibilities:Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.Understands the strategic direction set by senior management as it relates to team goals.Uses considerable judgment to determine solution and seeks guidance on complex problems.Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.Determines methods and procedures on new assignments with guidance.Decisions often impact the team in which they reside.Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.
Must Have Skills:
University degree in HR, Business Administration
Advanced level of English
Strong people developer skills
Strong project management skills (organizational and time management skills)
Ability to escalate issues effectively
Strong knowledge of Accenture culture and business practices
Strong customer service focus/skills
Ability to work in a virtual environment
Both research and operational skills
Ability to analyze and consolidate large amounts of data
Strong communication skills
Strong presentation skills – able to present and communicate complex data to diverse audience
Experience in process standardization
Knowledge and understanding of reporting practices and processes
Basic business acumen
Proactive attitude
Advanced MS Excel, MS Access and MS SharePoint skills
Customer service focus
Structured analytical thinking skills
Good communication skills (verbal, written) – Fluent in English
Good knowledge of web and social network applications
Proactive attitude
Professional Skill Requirements
Proven success in contributing to a team-oriented environmentProven ability to work creatively and analytically in a problem-solving environmentDesire to work in an information systems environmentExcellent leadership, communication (written and oral) and interpersonal skills
