Description:
Join our team to work with us on one of the market leading online platform for travelers. The platform serves as a comprehensive resource for users, offering a wide range of services to assist individuals and businesses in planning and booking various aspects of their trips. This platform aims to streamline the travel planning and booking process, offering a one-stop-shop for all aspects of a trip. It provides travelers with the tools and information they need to make informed decisions and create memorable travel experiences.
Requirements:
5+ years of related professional experience in user experience market research with a suitable advanced degree (e.g. Masters or PhD in Human-Computer Interaction (HCI), Human Factors,
Psychology, or other related field preferred), OR 8+ years of work experience if no advanced degree.
Expert in a few of the following methodologies, competent in most:
1. Usability studies (lab and remote)
2. Biometrics
3. Surveys
4. Interviews
5. Focus groups
6. Heuristic evaluations
7. Card sorting
8. Experimental design
Experienced in moderating fields research studies, analyzing data, reporting on research, and design research studies with minimal or no supervision.
Able to demonstrate a strong understanding of user centered design.
Familiar with advanced research methodologies.
Excellent English language skills.
Job Responsibilities:
1. Conduct research to identify user needs and product market fit to help inform strategy and capabilities to be built:
1. Refine research requests in collaboration with multiple stakeholders within highly-matrixed, cross-functional project teams
2. Develop research plans using methods appropriate to addressing research questions
3. Recruit participants representing target audience
4. Conduct moderated or unmoderated research
5. Analyze results
6. Report findings and relevant insights to cross-functional project teams
7. Archive results
- Confidently conducts user or market research using the following methods:
1. Usability studies
2. Iterative design research
3. In-depth interviews
- Be familiar with many of the following user or market research methods:
1. Low-to-medium complexity surveys
2. Focus groups
3. Diary Studies
4. Participatory Design
5. Contextual Inquiry
6. Concept Study
7. Kano
8. Card Sorting (open & closed)
9. Tree-testing
- Build relationships with stakeholders to better understand business needs and the context of problem areas and target users.
- Tailor communications (content focus, style, format, etc.) for different audiences as appropriate.
- Collaborate with experience and content designers within the human-centered design process to design exceptional experiences for the customers.
- Collaborate with experience designers and content designers to facilitate the gathering and synthesizing of diverse insights in ambiguous problem spaces.
- Apply and adapt design and research processes to fit needs of project.
What We Offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance,
which is why we offer flexible work schedules. We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
Professional Development: Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
About GlobalLogic
GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.
By integrating experience design, complex engineering,
and data expertise, we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.
Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.
GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business. #J-18808-Ljbffr
