Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies. Our story At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce. Learn more at careers.alight.com. SAP HCM CLUSTER LEAD Key Responsibilities: Provide application support consultancy through advice, guidance, and appropriate technical activities.Together with the Director, managing and evolving a team of approximately 5-20 functional and technical, specialists who provide:Implementation, configuration, testing, support & maintenance services for NGA developed HR and Payroll solutions (euHReka, SAP, HRPro) encompassing a set of skills demanded by the marketOnsite, in-country, and remote implementation, configuration, testing, deployment, support & maintenance services for SAP HCM/Payroll solutionsThe primary function of the role will be: Manage reported incidents and perform functional analysis and guidance / coaching on the technical way to implement it.Generate easy-to-maintain error free implementations and customizing respecting NGA best practices.Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.Provide documentation (both technical and functional) on issues handled.Manage personal daily priorities and assigned tickets, and ensure that his deadlines are metMaintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues.Manage configuration, support & maintenance activities for SAP HCM/RHPro/Payroll solutions for NGA clientsCoordinate, support, and evaluate Team activitiesSupport team collaboration and information sharingWork with the Account Management and Operations & Technology Managers to achieve client satisfaction for the services ensuring proper capacity, resources and skills are available as part of the business demands, keeping the right level of balance of quality, cost and csatSupport Business Development efforts for new clientsQualifications Bachelor's degree or equivalent in HR or TechnologyAt least 5 years experience in a similar positions.English Advanced (desirable)Our commitment to Diversity and Inclusion Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonableaccommodation/modificationby contacting his/her recruiter.
Authorization to work in the United States Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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