Job Description - Retail Operations Specialist (Parental Leave Backup) (MER0003FF2)
Group: Mercedes-Benz Group AG
Description
Welcome to Mercedes Benz Korea! We are seeking a passionate Retail Operations Specialist to join our team. The role involves collecting sales data from dealers, creating daily sales reports, and conducting monthly sales presentations. You will collaborate with internal and external sources to ensure effective communication with HQ. If you want to join our exciting journey, apply now!
Your responsibilities are:
Daily Sales Monitoring & Performance Analysis Collect daily sales related data (new order, cancellation, back-order, confirmed retail etc.) from the dealers and verify figures. Create daily sales monitoring reports and circulate them to internal recipients (including MBK management) for sales trend analysis and accurate sales projection. Analyze the sales trend and retail progress per dealer based on market share (%) and per models based on sell-out ratio (%). Mirror the consolidated figures into the PowerBI tool accurately for real-time data updates. Monthly Sales Closing Tasks and Sales Figures Management On the last working day of every month, download captured retail data from the system and analyze the retail status per model, usage, and dealers to support management in having a more accurate closing point and steering the dealers to finalize the month-end retail figures as they committed. After month-end closing completion, on the first working day of the next month, compare the DMS (local retail invoice system) captured data and AIDA (HQ reporting tool) reported data. Communicate with HQ for retail closing data (individual vehicle information level) for HQ and internal reporting about final closing figures. Once the final figures are aligned, update all sales reports based on the final closing figures (Monthly retail report, Dealer stock report, Power BI update, Management report materials, and sharing data with other departments and entities such as MBFSK and MBMK). Aside from the routine monthly closing assignments, when there is a request to our team for providing sales-related data to other departments or external parties, process the data and deliver it to the requested parties on time. Automotive Industry Registration Analysis and Market Research Carry out automotive sales result reports (in presentation format) for internal and external parties (Domestic brands, Imported brands, Competitors sales status, Top selling models, etc.) based on official vehicle registration reports from Carisyou or KAIDA. Study the automotive market situation from public news or data to build sales strategy and enhance sales programs/schemes agilely. Monitor competitors' business situation and released strategies to contribute and make insightful decisions internally. Monthly Meeting Material Update and Team Meeting Support Based on the daily monitoring sales data and progress status, create the storyline for dealer communication to lead the dealer contribution for our volume target achievement. Support dealer communication dashboard or regular meeting material preparation such as news article research, proper animations/picture collections, or presentation beautification works. Aside from the regular internal/external meetings, for the Adhoc meetings, collaborate with other team members to complete the meeting material for delivering proper proposals in a timely manner. Qualifications Education 4-Year University graduate (or current university students who are expected to graduate soon)
Bachelor's degree in Business Management, Business Administration, or equivalent major preferred.
Experience Operational background experience preferred (1 year of professional experience preferred including internship).
Specific Knowledge Outstanding MS Office software skills.
Excellent written and verbal communication skills in English and Korean.
Team spirit and collaboration work skills.
Strong integrity and organizational skills with attention to detail.
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