We are seeking a highly organized and proactive Real Estate Virtual Assistant (VA) to support our real estate team.
In this role, you will handle a variety of administrative tasks including managing listings, scheduling appointments, coordinating with clients, and maintaining accurate records.
Key Responsibilities: Provide general administrative support, including managing emails, scheduling appointments, and organizing digital files.
Ensure smooth and efficient daily operations for the real estate team.
Handle client inquiries and communications via phone, email, and chat.
Schedule and coordinate meetings, property showings, and follow-up appointments with clients.
Assist in managing and nurturing leads by updating CRM systems with lead information, tracking lead status, and following up with potential clients as directed by the team.
Prepare and manage property listings on various real estate platforms.
Ensure that all listings are accurate, complete, and up-to-date with high-quality photos and descriptions.
Draft, review, and manage real estate documents, including contracts, agreements, and disclosure forms.
Ensure that all documents are completed accurately and comply with industry standards.
Assist with the creation and distribution of marketing materials, including brochures, newsletters, and social media posts.
Help manage online marketing campaigns and track their performance.
Support the transaction process by coordinating with buyers, sellers, and other parties involved.
Track important deadlines and ensure all necessary documents are submitted on time.
Perform data entry tasks and generate reports on sales, listings, and client interactions.
Maintain accurate records and assist in analyzing data to support business decisions.
Schedule and confirm appointments for property viewings, inspections, and meetings.
Coordinate with all parties involved to ensure availability and minimize scheduling conflicts.
Provide exceptional customer service by addressing client needs and concerns professionally and promptly.
Resolve any issues that arise during the real estate process with a focus on client satisfaction.
Certification in real estate or administrative support is a plus.
Previous experience as a virtual assistant, administrative assistant, or in a real estate support role preferred.
Strong knowledge of real estate processes, terminology, and documentation.
Proficiency in using real estate CRM systems, virtual office tools, and office software (e.g., Microsoft Office, Google Workspace).
Excellent communication skills, both written and verbal, with a professional and friendly demeanor.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
High attention to detail and accuracy in handling documents and data.
Ability to work independently and efficiently in a remote work environment.
Reliable internet connection and a suitable home office setup.