Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism IFS - Internal Firm Services - Other
Management Level Senior Associate
Job Description & Summary At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma
Minimum Year(s) of Experience: 2 year(s) of relevant experience
Required Knowledge/Skills: Oral and written proficiency in English required
Preferred Qualifications: Degree Preferred: Bachelor Degree
Preferred Knowledge/Skills: Demonstrates thorough knowledge and/or a proven record of success in the following areas:
Utilizing instructional design and project management (both agile and waterfall) to support the development of live/virtual learning solutions; Developing engaging content and innovative learning activities by gathering insights from Subject Matter Specialists (SMS) from the business or externally including building rapport, setting context, defining objectives, and generally facilitating the process to obtain SMS input in a structured and disciplined manner; Understanding of blended learning solutions/methods including instructional design, learning objectives, educational technologies (e.g. virtual classroom) and adult learning theory; Displaying and continuously developing project management and instructional design skills, and knowledge of business contexts and the learning needs of a professional services firm; Working independently and prioritizing time to complete project tasks/deliverables within established project timeframes; Collaborating across the organization and with external vendors to meet client expectations, learning objectives, and implementation requirements to create an effective learning environment; Establishing effective networks and working productively on project teams with both on-shore and off-shore colleagues including, contractors, and vendors across multiple functional groups; Understanding of NASBA and AICPA CPE requirements and the impact on business and the design of learning solutions; Possessing knowledge of Accessibility standards (503/508 Compliance); Understanding business contexts and learning needs of a professional services firm; Answering questions and providing direction to less-experienced staff; Leveraging prior knowledge/experience in a relevant area desirable, though not required; Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, keeping leadership informed of progress and issues. Demonstrates thorough abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:
Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping); Using agile project management techniques (including sprint planning, backlog management and sprint review); Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools; Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration. Additional Information: Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
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