Business Development Service Center Representative

Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our state of the art facility and successful sales and service team we need motivated and driven individuals to join our team!
Applicants with automotive BDC experience with is a must.
Hours are Mon-Fri and every other Saturday.

WHAT WE OFFER: Paid TrainingBenefitsPromotes from withinRESPONSIBILITIES: Responsible forinbound calls and making outbound follow-up calls to recent servicecustomersAssist withinternet email leads and internet phone leads forservice departmentBe available to respond to email inquiries in a professional, well-spoken mannerPrepared to interact with customers via phone calls every day (similar to call center processes)Direct customers to product information resources, including those available on the internetCheck email frequently and respond to inquiries immediatelyREQUIREMENTS: Good verbal and written communication skillsAble to handle objections over the phoneCall center experience preferred but we will train the right candidate.Time management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal orientedMust be willing to submit to a drug screen prior to employment
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