Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely, and quickly, increasing customers' pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags, and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms.
Position Summary AIDA For Feature Management (Harness AI assistant) can answer questions, suggest relevant documentation to help you browse and discover Harness features and documentation, and assist you by retrieving feature flags information directly from your IDE.
The ideal candidate for this position should have strong software engineering skills with some experience implementing AI technologies, familiarity with GenAI and prompt engineering to evolve AIDA capabilities (including but not limited to, evolving its agentic capabilities). This job includes some aspects of UI with popular technologies like React JS. This person will work closely with the Harness AI team as well as the Harness Feature Management business unit.
About the Role:Software Development:Develop new copilot integrationsDevelop new agentic flows for existing co-pilot skillsRicher interactions from AIDA and the FME productDevelop new agent capabilities related to aspects of the development lifecycleWork with product management: Develop new functionality for AIDA FME that includes (but is not limited to):Customer Support and Success Management:Assist in triage, coordinating, and overseeing customer feedback for the existing and future AIDA functionalityFacilitate meetings and discussions to gather input and feedback from stakeholders.Work closely with product management to track and report on key performance indicators (KPIs) and identify areas for improvement.Operations:Support and maintain the existing product uptimeProject Coordination and Communication:Help manage project timelines, deliverables, and milestonesAssist in risk management and issue resolution throughout the project lifecycle.About You:Currently pursuing a degree in Computer Science, Information Technology, or a related field.Applied AI (GenAI and prompt engineering) and UI skills are desirable.Strong skills in software engineering aspects.Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously.Strong analytical and problem-solving skills, with attention to detail.Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.Comfortable with moving fast with not well-defined requirements.Work LocationWhat you will have at Harness:Flexible Time Off and Parental LeaveMonthly, quarterly, and annual social and team-building eventsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
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